Terms & Conditions

These Terms and Conditions govern the use of services provided by Rahat LLC, a Maryland limited liability company based in Rockville, Maryland. By engaging Rahat LLC for software development, website development, WordPress services, managed hosting, maintenance, consulting, or related technology services, the client agrees to be bound by these terms unless a separate written agreement signed by Rahat LLC expressly provides otherwise.

1. Services

Rahat LLC may provide software development, mobile application development, web application development, WordPress website development, React website development, managed WordPress hosting, enterprise infrastructure services, maintenance, technical support, and related consulting services. The specific scope, deliverables, timelines, fees, and responsibilities for a project may be described in a proposal, invoice, statement of work, email confirmation, or other written communication between the parties.

2. Client Responsibilities

The client is responsible for providing timely access, approvals, content, credentials, business requirements, third-party account access, and any other materials reasonably required for Rahat LLC to perform the services. Rahat LLC is not responsible for delays, incomplete work, errors, or additional costs caused by inaccurate information, delayed approvals, unavailable credentials, third-party service interruptions, or client failure to perform required obligations.

3. Fees, Invoices, and Payment

All fees are due according to the applicable invoice, proposal, or written payment schedule. Unless otherwise stated in writing, invoices are payable upon receipt. Rahat LLC may suspend work, withhold deliverables, restrict access to hosted services, or pause support if payment is late, disputed without reasonable basis, reversed, declined, or otherwise not received when due.

4. Managed WordPress Website Hosting

For clients receiving WordPress website hosting managed by Rahat LLC, hosting services may include server or platform management, WordPress installation support, routine maintenance, uptime monitoring, backups when available, plugin or theme support, and related technical administration, depending on the service plan or written arrangement.

The client remains responsible for all website content, business operations, legal compliance, licenses, subscriptions, domain names, email accounts, third-party services, and any content or materials published through the hosted website. Rahat LLC does not guarantee uninterrupted availability, absolute security, or error-free operation of any hosting environment, third-party platform, plugin, theme, integration, or external service.

5. Non-Payment and Deletion of Hosted Content

If payment for managed WordPress website hosting or related services is not received when due, Rahat LLC may suspend hosting access, disable website availability, pause maintenance, restrict administrative access, or stop providing support until all outstanding balances are paid in full.

If no payment is received within sixty (60) calendar days after the applicable due date, Rahat LLC may, in its sole discretion and without further liability, permanently delete, remove, archive, or otherwise dispose of the client's hosted website content, files, databases, backups, media, configuration data, and related hosting materials. Once deleted, such materials may not be recoverable. The client is solely responsible for maintaining independent copies of all website content and business-critical data.

Deletion or suspension of hosting content does not waive any unpaid balance, late fee, reimbursable expense, or other amount owed to Rahat LLC.

6. Third-Party Services

Projects may depend on third-party services, including hosting providers, domain registrars, payment processors, analytics platforms, email providers, plugin vendors, theme vendors, APIs, cloud infrastructure, or open-source software. Rahat LLC is not responsible for failures, pricing changes, downtime, data loss, security incidents, terms changes, or service limitations caused by third parties.

7. Intellectual Property

Unless otherwise agreed in writing, ownership of custom work prepared specifically for the client transfers to the client only after Rahat LLC receives full payment of all amounts due for that work. Rahat LLC retains ownership of pre-existing tools, templates, processes, know-how, reusable code, libraries, design patterns, internal systems, and general technical knowledge used or developed in connection with the services.

8. Acceptable Use

The client may not use Rahat LLC services or managed hosting for unlawful, abusive, deceptive, infringing, harmful, malicious, or security-compromising activity. Prohibited activity includes distributing malware, phishing, unauthorized access, spam, intellectual property infringement, privacy violations, fraudulent activity, or content that violates applicable law. Rahat LLC may suspend or terminate services if it reasonably believes the client's use creates legal, security, operational, or reputational risk.

9. Confidentiality

Each party may receive confidential information from the other. The receiving party will use reasonable care to protect confidential information and will use it only for purposes related to the services. Confidential information does not include information that is publicly available, independently developed, lawfully received from a third party, or required to be disclosed by law.

10. Disclaimers

Except as expressly stated in a written agreement, services are provided on an "as is" and "as available" basis. Rahat LLC disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, and error-free performance.

11. Limitation of Liability

To the maximum extent permitted by law, Rahat LLC will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, loss of business, loss of goodwill, data loss, downtime, or security incidents. Rahat LLC's total liability for any claim arising from or related to the services will not exceed the amount paid by the client to Rahat LLC for the specific service giving rise to the claim during the three (3) months preceding the event giving rise to liability.

12. Termination

Either party may terminate services according to the applicable written agreement or, if no specific termination provision applies, upon reasonable written notice. The client remains responsible for all fees incurred before termination, including unpaid invoices, approved work, hosting charges, third-party costs, and reimbursable expenses.

13. Governing Law

These terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles. Any dispute arising from or related to these terms or the services shall be brought in a court of competent jurisdiction located in Maryland, unless otherwise required by applicable law.

14. Changes to These Terms

Rahat LLC may update these Terms and Conditions from time to time. Updated terms will be posted on this website with a revised effective date. Continued use of services after updated terms are posted or provided constitutes acceptance of the updated terms.

15. Contact

Questions regarding these Terms and Conditions may be sent to info@rahat.us or directed to Rahat LLC, Rockville, Maryland.